Posts Tagged ‘online’

Kickstart 2012: reach visitors anywhere with local radio

Monday, December 26th, 2011

Radio WLEE circa 1949 (courtesy Library of Virginia on Flickr Commons)First in a blog post series for the get-revved-up week between Christmas and New Year’s

Here’s a way to reach fans of your destination who live far away, but still want to connect even when they can’t visit …. tell them how to find and listen to your hometown radio stations that stream online.

People who enjoy familiar music, a long-time DJ’s voice or a particular show may not even know that they can now hear those sounds on the web, even when their regular radio is nowhere near the station’s terrestrial broadcast tower.

For example, my at-home radio is always tuned to FM 89.5 KMFA in Austin. It’s a public, listener-supported station that plays classical music in Central Texas. Unlike KUT, the other public station in town, KMFA does not have standard NPR fare like All Things Considered. It simply provides a wide variety of classical music, 24 hours a day. I love it.

When I’m far away from home in a hotel room, I do look for local stations, but even in music-rich places like New Orleans I seem to have a heck of a time finding them (or getting the hotel’s bedside clock radio to pick them up.) Often I default to playing KMFA in my room through my laptop, which is a nice homey Austin touch on a busy morning when I’m prepping to speak at a conference, for example.

Rev-up recommendation for you:

**  Do a little destination marketing with radio in 2012.

—->>  Write up a blog post that tells visitors where to find 3-4 of your best local radio stations online. Include their AM and/or FM station numbers for people to dial into when they are physically in town. Link to each of the station websites in your post.

—->>  Put a link to the post in a Facebook Page update. Tag the radio stations in your update.

—->>  Tweet the link to your post 2-3 times on Twitter, over a few days, at different times. Include the station or DJ Twitter handles.

—->>  Summarize the post as part of your email newsletter.

—->>  Ask the stations if your CVB or DMO can be a guest on any of the shows that cover local events or festivals, then make sure that your blog/Facebook Page/tweets/newsletter let people know when to tune in to hear you talk up your town. Shoot a short video of you on the air, and put that on YouTube, with a link back to your blog post in the video description.

Can you think of any other way to use radio to connect with visitors?

Oh, and I did finally find a great New Orleans station that streams local music and shows:  WWOZ online, or dial up 90.7 FM when you’re there.

Want more help and training in social communications, tourism and hospitality?  That’s why we started Tourism Currents.

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Proud to announce AWC Clarion communications award

Tuesday, November 22nd, 2011

Sheila Scarborough and Joanne Scarborough, AWC National conference Tulsa 2011Thank you, Mom.

Both my mother (a long-time journalist) and I are members of the AWC (Association for Women in Communications.)

This year, Mom noticed that there was a new category, Personal Blogs, in the Online Media section of AWC’s annual Clarion communications awards.

She encouraged me to enter this blog in competition for a Clarion.

Like a good Mom, she then followed up just before the deadline to ensure I’d entered. I’d totally forgotten, of course, and had to race off to the post office to mail in my paperwork.

AWC Clarion Award 2011 for Best Personal Blog, Sheila's Guide

So, it was pretty cool to attend the 2011 AWC National Conference in Tulsa with Mom last month, have her in the room when I spoke with Maria Henneberry about more effective webinars, and then turn around and win the Clarion for Sheila’s Guide.

Thank you to all of my readers for your support since I launched the blog in September 2008, and thanks, Mom, for always encouraging me to excel.

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Not-so-boring webinars: a guide

Monday, October 17th, 2011

Don't be boring! (courtesy kandyjaxx at Flickr CC)At the national conference for the AWC (Association for Women in Communications) I was excited to speak at a session with Maria Henneberry about creating and conducting online training through webinars.

AWC organizes and runs a webinar series about a variety of communications topics (I’m on the Tech Committee that finds topics and speakers) plus we run webinars at Tourism Currents related to social media, technology and tourism/hospitality.

So, I have webinars on the brain these days. What are the main things to remember?

Do NOT make boring slide decks, take advantage of the web and multimedia tools, remember that your voice must show the enthusiasm you feel (since in many cases attendees can’t see you) and keep an eye on online presentation tools like Zipcast that easily and cheaply bring video into the mix.

Here’s the direct link to the webinar how-to presentation on my SlideShare channel, and let me know in the comments below if you have questions or feedback.

Better online training: how to create and conduct webinars

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Technology, social media and middle-aged women entrepreneurs at SXSWi

Tuesday, August 16th, 2011

my_SXSW_idea_2012 I’m working on a book, and it’s NOT about travel or social media!

Seems as though every time I turn around these days, someone I know is cranking out a book. For speakers like me, it’s almost a rite of passage.

I spent a lot of time wrestling with the idea, and trying to figure out why my portfolio of print articles and blog posts since early 2006 wasn’t enough to give me the credibility that can apparently – even today – only come from a book.

Honestly, it seems a bit silly that all of my tech and blogging buddies consider a book, made of paper, to be a pinnacle of geek achievement. Does anyone else find that a bit, well, ODD?

So I did what I do….I stewed and pouted and tried to find reasons to say No, and ultimately it ended up the way it always does for me….I decided that it was worth my time and effort to write a book, but not the one that people might expect.

A travel guidebook is a pain in the rear to compile and write, there’s no real money in it and it’s often outdated very quickly.

A social media book would be a rather naked bid to catch this year’s hot marketing topic. An offline entity doesn’t seem like the best medium to convey thoughts about online topics – especially when this blog works just fine for that, thanks.

I wanted something evergreen; something that could be picked up at a bookstore or ordered online five years from now, and would still be relevant, engaging and helpful.  When in doubt, I turn to my own experiences because I know them best, and thus was born The Elastic Waist Entrepreneur (or here is the book’s Facebook Page, if that’s your thing.) It’s about launching an online business for older women, especially when you really don’t know what the hell you’re doing, like me.

Sheila Scarborough at Jelly Coworking in Round Rock TX

Since I have this project on the brain, I submitted a speaking proposal with serial entrepreneur Wendy Piersall to the South by Southwest Interactive (SXSWi) tech conference, held every March in Austin, Texas.  It’s right down the road from me, and I’d be an idiot not to attend one of the world’s biggest tech events when it’s a 30 minute drive away.

As part of the unique Panel Picker process at SXSW, you can vote for and comment on proposals, so here is my shameless plug for you to add your vote and voice to the comments about the proposal, if you’d like.

Our proposal page: Elastic Waist Entrepreneurship for Women 40+

Why elastic waists? Because as a comfort-seeking old lady of 50, that’s what I was wearing when I came up with the book idea.

No matter how it ends up, thanks for your support, and see you in Austin in March 2012!

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Only a few more days until BlogWorld!

Sunday, October 10th, 2010

Not that we’re COUNTING the days until our BlogWorld Tourism Track, or anything….

Update: Well, this is annoying, but the “I’m Going” button keeps running into a digital brick wall. Phooey. Here’s the link to the Eventful page instead.

Tips for making a better Google Search Story video

Thursday, September 23rd, 2010

Did you know that you can make your very own Search Story video like Google’s Parisian Love that played as an ad during the Super Bowl?

They are a lot of fun, and it’s not hard at all.  Think of how you might make one to highlight an upcoming event or cool attraction in your town.

Here’s what I learned while making one:

  • Be already logged into the YouTube account that you’re going to upload it to (I used our Tourism Currents YouTube channel) and be ready with your password again when it’s time to upload.
  • Try to use more than one of the available search options (Web, blogs, images, maps, etc.)   It makes the video much more interesting visually.
  • Use fewer words in the search box. They’re easier to read at the rapid speed of the Search Story.
  • Pick those words carefully and know ahead of time what search results will come in (there’s a Preview button for you; I think I wore mine out.)  I had one innocuous search term bring back something to do with strippers (don’t need people seeing that in my video, thanks very much.)
  • Listen to at least a snippet of all of the available “soundtrack” music. Some might be a surprisingly good fit.
  • Don’t be afraid to go back and edit if you aren’t happy with the final result. We won’t say how many times I re-did the video below, or I’d have to put up an “Anal-Retentive” warning sign on the blog.
  • Once it is uploaded to your YouTube channel (done automatically and FAST by Google) go back into the Edit function on your channel and make sure the video is titled, tagged and described, which helps with SEO (Search Engine Optimization.)

Here is the 35 second Search Story that I made in support of our upcoming Tourism Track October 14 at BlogWorld and New Media Expo….

….and here’s a direct link to “Tourism and Bloggers: How Can They Connect?” on our YouTube channel in case you can’t see the viewing box below.

Why BlogWorld and New Media Expo will supercharge your destination marketing

Tuesday, September 14th, 2010

BlogWorld and New Media Expo show infoI’ll cut to the chase, because BlogWorld conference pass prices go up after September 16.

Why tourism and travel professionals need to go to BlogWorld and New Media Expo at the Mandalay Bay Convention Center in Las Vegas, Oct 14-16:

1)  Because to really grasp what social media and tech can do for your marketing and communications, you need to go where the geeks are.

2)  Because our Tourism Track gives you a full day of training in social media for tourism…how to listen to the conversations that matter online, better video for tourism, blogger press trips/fam tours and more.

3)  Because it will be participatory, hands-on, no fear training with me and my Tourism Currents co-founder Becky McCray, PLUS….

***  Ann Peavey from the Seattle, Washington CVB (she’s @SeattleMaven on Twitter)

***  Mike Bersabal from the Pensacola, Florida CVB (he’s @Mike_VstPcola)

***  Jeff Hurt, meetings and conference expert, from Velvet Chainsaw Consulting (he’s @JeffHurt)

***  Stephanie Molina from the Beaumont, Texas CVB (she’s @Beaumartian)

4)  Because at BlogWorld, you’ll be able to get your tourism organization in front of thousands of bloggers, podcasters and video bloggers from around the world.  Denise Wakeman from The Blog Squad calls it THE social marketing event of the season. Wired PR Works calls it one of her must-attend events.

If you want attention from online content creators (travel, food, parenting and every other sort of blogger) you have to know who’s who, speak their language and be where they can find you.

That means be in Las Vegas October 14-16.

If you use code TC20 you can knock 20% off of the price of any pass.

Click here to check it out and register – we would absolutely love to see you there!

Want to connect with Midwest bloggers? This Iowa event is for you

Tuesday, August 31st, 2010

(This is a guest post by Jody Halsted about a cool conference in Iowa that is all about connecting and educating Midwest bloggers. I followed the conference hashtag on Twitter during last year’s version of it and was impressed, so I asked Jody to tell us a little bit more about it.)

In an effort to change the perception of the Midwest from a place to get away from to a place to explore and discover, the Destination Midwest event at the I_Blog Conference (update – now called the Social Technology Conference) will bring together Midwest bloggers and Midwest destinations for an evening of (virtual) travel, networking and the opportunity for mutually beneficial relationships!

According to the 2010 Ypartnership/Harrison Group 2010 Portrait of American Travelers, “1 in 4 family travel planners consult a blog before booking” a vacation.  According to the Edelman Trust Barometer 2010, people trust “people like them” more than TV news, search engines, and newspapers.

Blogs create community, build friendships and foster relationships. In our ever-increasingly connected world, a good blog will open your eyes to a world you never imagined and lead you places you never knew you wanted to visit!

Blogging has grown to include more than just written words on a page and is now the center of the social media wheel.  By utilizing images, video techniques, Twitter, Facebook, FourSquare and Gowalla – just to name a few – a blogger can become a tour guide, travel resource, location expert and handy reference.

The Ypartnership/ Harrison Group study also shows that family travelers are more likely to have taken a vacation in their local area as an alternative to vacationing in a destination that would have required traveling a greater distance.  By connecting with bloggers within a day’s drive from your destination, you will reach their local audience and increase your chances of being the “local area” vacation of their readers.

The Destination Midwest event at the I_Blog Conference takes place Saturday, November 6 from 6-10pm.  Space is limited to 20 destinations; cost is $250 per destination.

Update: Please visit http://socialtechnologyconference.com/ for more information on the 2012 event, or contact Jody Halsted via email (jody@iblogconference.com), Twitter (@SocialTechConf and @iatraveler) or by phone at 515-707-6547.

If your destination is interested in learning more about social media, conference tickets are available at a discount for participants in Destination Midwest.

Note: Jody Halsted is working very hard to change the perception of the Midwest from a place to get away from to a place to explore and discover through her website Family Rambling and articles she writes for other travel publications.  She loves to work with destinations and share the unique adventures that are found only in the Midwest.  As an example, she worked with the St. Louis CVC last summer; you can see the series she wrote about it here: http://familyrambling.com/index.php/exploring-st-louis/usa.

Three things you need to create great content and how time management drives them all

Thursday, August 26th, 2010

Time passes (courtesy stimpy023 at Flickr CC)

It’s a simple formula, really.

To create and publish great content (blog posts, Facebook Page Wall notes, videos, tweets) you need….

1)  Lots of good ideas about something that interests you, a way to record those ideas and time to do so

2)  An editorial calendar to coherently organize and schedule the ideas – expanded into content – for publication, and time to think about and work on the calendar

3)  Structured blocks of time to create all of the great content that you’ve thought of, then organized and scheduled

Three simple things, and time ties them all together.

Number One is doing fine for me;  I have a whole notebook of blog post ideas that I carry around, and I keep notecards by the bed in case of late-night rockets of brilliance to the brain. Read Anne Lamott’s Bird by Bird: Some Instructions on Writing and Life for more insights into organizing your ideas.

I used to be pretty good with Number Two, then fell off of the planning wagon, got tired of pulling content out of my left ear at the last minute, and stumbled wearily back to the calendar.  The key is to schedule time to think through and craft the calendar, organize the content ideas and fit it all into your workflow. Go read Becky McCray’s post on the six most important things; it will help.

I am not doing so well at Number Three.

My basic schedule for keeping up with 3 blogs means a post for one of them each day, Monday through Friday (this blog is scheduled for every Tuesday and Friday. Ain’t happening, is it?)

This means I need a more functional schedule. It also means I am considering dropping one of the blogs for which I’ve run out of creative energy. In my Navy shipboard engineering days, the electricians called that “load-shedding”….dropping noncritical items off of the power grid to ensure power to vital systems and equipment.

It does not mean I need to “make time.”

You can’t “make time.”  That goose is already cooked. No one gets extra helpings of time or special favors from the Wizard of Time.

24 hours. That’s it.

As usual, strategist and thinker Chris Brogan has a thoughtful take on time. Here is the direct link to his video on YouTube if you can’t see the box below.

I found it helpful, and hope you will, too.

Social media, tech and tourism: help us rock SXSWi 2011 in Austin

Monday, August 16th, 2010




Most of you know that I’m really big on getting “the ungeeked” to go to one or two tech-related conferences or events per year.

There is no more effective way to figure out how people are using technology and mobile devices right now to communicate; it’s the best market research you can do and it will put you way ahead of competitors who are still scratching their heads over Twitter (which really burst on the scene at SXSWi 2007, the South by Southwest Interactive tech conference, one of the world’s largest.)

I recently wrote a guest post about this on the BlogWorld and New Media Expo blog – Go Where the Geeks Are: Why Tech Events Matter for Tourism and Travel - in support of the all-day tourism workshop that we’re doing at BlogWorld on October 14.

Meantime, the Panel Picker is now open for SXSWi 2011 in March – one of the unique things about “South by” is that part of the panel selection process is pubic voting and commenting on the proposed panels. You can give your feedback whether you’re attending SXSWi or not; there is a quick and painless registration process to do so.

I’ve proposed a panel with myself and two other speakers – my Tourism Currents business partner Becky McCray and travel/tourism entrepreneur Andy Hayes.

It’s titled Tourism Catches On: Old Industry Meets New Media.

Issues we plan to talk about include:

  1. How does story and relationship work with new marketing online?
  2. Can destinations work with online review sites or is it all out of their control?
  3. What roadblocks hold tourism organizations back and how can they be overcome?
  4. How can small staff groups possibly implement all these new tools when all this old work still has to get done?
  5. What’s coming next in tourism and destination marketing?

If you have a moment, I’d really appreciate your votes, comments and feedback on our Tourism Catches On panel proposal.

Technology is for everyone – we want more mainstream industries and interest at SXSWi and we hope you do, too.