Sheila's Guide To The Good Stuff

And now there are four….

In addition to the speakers that I announced in my first post about the BlogWorld and New Media Expo West 2011 Tourism track – the Abilene (TX) CVB and Authentic Seacoast Resorts in Nova Scotia – I’m now very excited to confirm that Caroline Bean from Visit Philadelphia and Brian Matson from Fargo (ND) – Moorhead (MN) CVB will be joining Tourism Currents at this year’s BlogWorld conference in Los Angeles, November 3-5.

I’ve known Caroline for years in my travel blogging hat, and met Brian for the first time in person at last year’s Symposium on Social Media in Tourism (SoMeT.)

Track topics and details coming soon, on this BlogWorld and tourism info page….

Nowhere else can you get social media education specific to tourism and hospitality PLUS the opportunity to connect with 8000+ bloggers and podcasters (we’re planning a blogger/CVB speed dating session, too.)

See you there!

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How to best incorporate bloggers and online publishers into standard press trips/fam tours is an ongoing item of discussion in many tourism circles.

I’m seeing more and more interest by bloggers in constructing individual fams directly with CVBs and DMOs, rather than participating in group tours that don’t represent the sort of travel that they – or their readers – prefer.

Here’s one perspective about press trips from Matt Kepnes (Nomadic Matt) in a travel blogger’s Facebook discussion about press trip pros/cons (quoted with permission:)

“I stopped taking press trips for this reason. I was and still am offered incredible luxury trips but I just can’t take them. It doesn’t mesh with my message. Would I love a luxury trip? Yeah, but I can’t in any good way write about it.

Plus I find press trips to be super-jammed-packed itineraries with little personal time or space to relax or get to know a city. I instead now just work directly with tourism boards to set stuff up. I get to make my own itinerary, stay in hostels, and travel cheap. They don’t care because I am still writing about the destination for them (which is all they care about) and I’m a pretty cheap date…hostels, a train pass, and some city sightseeing cards and I’m good to go. That’s nothing for them.”

Some organizations may see group tours as a more efficient use of resources and time, but this assumes that bloggers need a lot of hand-holding. Many do not; an independent experience makes a lot more sense for them, and will probably result in more compelling and interesting coverage.

Some may say no to your press trip because the timing is off or it’s just a bad fit, but the chances of acceptance and a positive experience are a lot better if the trip matches the person taking it.

Pretty much always true, right?

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Remember how (as Tourism Currents) we set up and ran the first-ever Tourism track at the 2010 BlogWorld online publishing conference?

How we said that you have to go where the geeks are to connect with tech-savvy travelers, and that an event like BlogWorld can supercharge your destination marketing?

And how psyched we were last year to have co-facilitators with us from the Seattle CVB, the Pensacola (FL) CVB, the Beaumont (TX) CVB and meetings expert Jeff Hurt?

Well, in case you haven’t already heard us cheering about it on Facebook or Twitter, we have two confirmed speakers joining us for this year’s Tourism Track at BlogWorld and New Media Expo West, in Los Angeles CA, November 3-5, 2011 (yes, it’s moved from Las Vegas.)

Shanna Smith Snyder from the Abilene TX CVB (a 2011 Texas Social Media Award winner!) and Doug Anweiler from Authentic Seacoast Resorts in Nova Scotia will join us to help teach you more effective use of social media in your destination and hospitality marketing.

We’re also planning on a speed-dating session between our tourism attendees and some of the 8000+ bloggers and online publishers who go to BlogWorld.

Other co-facilitators will be announced soon!

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Who is most likely to link to your content?

Those who find it valuable, but especially other online publishers who know you, appreciate your work and want to help give you a boost.

How do you get their attention and interest?

By building personal and professional working relationships, on- and off-line.

Sorry, no magic pixie dust here. Blogger outreach and social networking take time and effort.

Hey, You! Gimme A Link

I thought about all this when I saw a posting on the Travel Blog Exchange (TBEX) site.

The “Country Vacations & Resorts” vacation rental site (hell no, they aren’t getting a link from me here) was making a bid for linkbuilding by getting bloggers to run their prewritten content as guest posts:

“Guest site [to run a Country Vacations-provided post] must be at least a PR2 [PageRank 2 on Google.] Posts are unique and only for one publication per post. Have several 400-500 word articles that will need “homes”, 1 link (required), 1 image (I provide), would be great but not required. Happy to consider exchange posts with my blog….”

They want links from sites that rank at their PR or higher (my stats show they’re currently PR2 – as a comparison, this blog is PR4) and they want one deep link back to their blog from a wide variety of other blogs.

If I saw this guest post, I would no doubt find very carefully placed links back to specific Country Vacations content, with anchor text chosen to support their SEO (Search Engine Optimization) for certain keywords.

Links: Coin Of The Realm For Search

There’s nothing illegal here. None of it smacks of black hat SEO; it’s all pretty much in line with Google guidance on quality links and linkbuilding although I wouldn’t exactly call it the “natural” linkbuilding that Google says it prefers.

Here’s why all of this matters….the number, type and quality of inbound links to your content has a direct impact on where you rank in search engines. Links from Facebook, Twitter, Flickr and many other social sites are “no follow” – they don’t count in Google’s algorithm (although they’re fine for humans, who DO still matter.) So, all that retweeting of a link to your blog post is not as powerful, SEO-wise, as a direct link to the post from a quality site (there are some rumblings, however, that social signals are starting to count in search for both Google and Bing.)

From what I’ve seen, everyone opining about how to get links ends up saying some version of, “Suck up to people really hard and then ask them for a link.” Let me tell you, that works a lot better with people who already know, respect and like you. Otherwise, remove your lips from their bottom, pronto.

The issue here is the randomness of the request in the example above;  it was tossed out in a travel blogger’s forum, for all comers. Hey – Newsflash! Those who are that desperate for content are not the bloggers you want.

Online publishers (well, the good ones) are rather picky about what they post. Why would anyone take some random company’s content, slap it on their precious digital baby, bore/disgust their readers and tacitly endorse a company that didn’t take the time to build a relationship?

What To Do (Instead Of Random Crap) To Build Links

**  Publish interesting, quality stuff that helps and informs your readers. Period.  It’s the hardest thing to do consistently, and the most critical.  After you publish, make sure people can find out about it. Yep, it’s a marketing game. Crafting the content is only the start.

**  Network your tail off on the social Web to get in front of those who might link to your work. Connect with people on Twitter, Facebook and LinkedIn. Follow hashtags where bloggers congregate, like #blogchat every Sunday night, 8 pm CST with Mack Collier.

**  Network your tail off IRL (In Real Life.) Go where the geeks are. Attend conferences like BlogWorld and New Media Expo, South by Southwest Interactive (SXSWi) or niche-specific ones like BlogHer Food (for food bloggers.)  Get that blog URL on the business cards you hand out, too, and follow up after the conference.

**  Once you have a good relationship – however long it takes to build it – then make your pitch. For example, are you a California destination? Ask relevant people in your blogger network if they might be interested in a guest post from you about certain highlights of your town; even a general Q&A with you would be fine. Try to craft your guest post your way, but remember, it’s their blog.

**  Give to get. Do plenty of linking out yourself, to quality content; it is noticed and appreciated by the link recipient. I remember the days when I was a newish blogger and got a big ol’ fat link to one of my posts from a big-deal website. It happened because the author and I connected online and became friends, so she was looking out for me and helping me grow.  Thanks, Liz Strauss, for not turning up your nose at my PageRank back then.

Building links is part of blogging – that’s one reason I still run the Carnival of Cities blog carnival after all these years. It’s my way of highlighting blogs and giving back, through links and attention.

How do you inspire people to link to your content? Please let us know down in the comments….

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Welcome to the Carnival of Cities blog carnival, where we tour the world in a single post, via submissions from a variety of different blogs, all about any aspect of one, single city (or fair-sized town.)

The previous edition was here on Sheila’s Guide and the next edition will be hosted on the Perceptive Travel blog on Wednesday, February 23.

Any posts from blogs by tourism organizations (CVB, DMO, Tourist Board,) hospitality or economic development organizations are particularly welcome, as long as they’re about something in one city or town!

If yo would like to host a future Carnival edition on your blog (March 9 and March 23 are still open, and I could certainly use the help because March is crazy for me) please contact me at Sheila “at” sheilascarborough “dot” com. Thanks!

Off we go….

Cities in the Americas

Indianapolis, Indiana, USA Nicole presents Experiencing Egypt at the Children’s Museum of Indianapolis posted at Arrows Sent Forth, saying, “The ‘Take Me There: Egypt’ exhibit at the Children’s Museum of Indianapolis allows kids to experience life in an Egyptian village through hands-on play.”

Nashville, Tennessee, USA Alethea Hutchison presents Viva Nashvegas! posted at I’m Domestic…not Dead!, saying, “The way Nashville views celebrity.”

New York, New York, USA Madeleine Begun Kane presents Snow Job (A Limerick Duet) posted at Mad Kane’s Humor Blog.

(A CVB blog – Yay!)—> Spokane, Washington, USA Teresa Ide presents My New Neighborhood Bar posted at Spokane Insiders’ Blog.

Seattle, Washington, USA Byteful Travel presents The Radical Act of Kindness that Floored Me when I visited a Seattle Farmer’s Market posted at Byteful Travel, saying, “What would you do if someone you’d never met walked up to you and gave you a gift, completely unexpectedly? I had to face this amazing reality one sunny day after I’d just stumbled into the Queen Anne farmer’s market (where I discovered an amazing new fruit, a ‘pluot’). And the entire experience reinforced in me how magical travel can truly be.”

Orlando, Florida, USA Jennifer Miner presents Spring Break Vacation in Orlando – 5 Tips to Save Time posted at The Vacation Gals, saying, “Spring break in Orlando’s big theme parks can be frustrating, what with all the crowds and long lines. Here are 5 tips to help save time at Disney World and Universal Studios Orlando.”

Ojai, California, USA Andy Hayes presents California’s Secret Sunshine Valley: Ojai posted at Sharing Travel Experiences, saying, “Want to know the secrets of the Ojai Valley?”

Virginia Beach, Virginia, USA Apryl Chapman Thomas presents Spotting Winter Wildlife (and Possibly Whales) in Virginia Beach, Virginia posted at Southern Hospitality Magazine Traveler.

Kualoa, Oahu, Hawaii, USA Jennifer presents Kualoa Ranch – Oahu, Hawaii posted at Two Kids and a Map.

New Orleans, Louisiana, USA Sarah V. presents Beignets! posted at Wandering Off.

(more…)

For me, content is either preplanned or is triggered by something that bothers me and I simply HAVE to blast out a post.

I often ask myself, “What is driving me nuts right now, or what makes me happy just thinking about it?” and that becomes fresh content.

Several ways to keep feeding the beast….

1)  Use a monthly or weekly editorial calendar, particularly to help you write seasonal, holiday-related or event-specific blog/Facebook posts or tweets.

Why do you think that “get organized” articles come up every January, and “get ready for bikini season” stuff arrives in women’s magazines like clockwork in April or May? Soup recipes in November, fruit tart recipes in July and August….all of it is evergreen content, re-done every year. Same with those “how to get the most out of XYZ Conference” posts you see before events, followed by link-heavy “Here’s what I learned at XYZ Conference” afterward.

In our very first Tourism Currents newsletter, we talked about editorial calendars for content planning, because it’s that important to have a strategy for what you publish.

2)  Have some way to track the random insights that pop into your head; they often become popular posts if you move fast to articulate your unique point of view on a topical issue. Some people use electronic services like Evernote to record them; I use a notepad and pen (which always boot up.)

Also keep some notetaking device near your bed, because it’s amazing how many ideas will occur to you as you’re falling asleep.  No, you will not remember them in the morning. Trust me.

3)  Which key words and phrases are people using to discover answers in your industry? What are they asking about on LinkedIn Answers, on Quora, on Twitter, in person at conferences, etc? Your answers to those questions are all potential blog posts. Include the keywords in your headline; that’s great SEO because you are using exactly the same “How do I….?” words that people are typing into search engine boxes, and bots like to bring back results that exactly match queries.

That’s what I did for this post – I did a quick analysis of the phrases people use when they do a search about how to blog, then wrote my title.

4)  Sometimes the best posts are images or video, with just a little text.

Always have a camera with you, and periodically scroll your archives for photos or videos that were buried and never edited. I wrote a post about a simple integrated marketing communication example based on a photo that I’d forgotten I’d taken till I did an archive review.

5)  Never waste content. I took my answer to a blogging question on Quora and it became this blog post.

There’s one more piece of content in the can for me, my thoughts kill two birds, and the gaping maw is pacified for one more day. 

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Two observations bracketing my day today:

Bloggers as Moochers

This morning on Twitter, I noted (tweeting as @TourismCurrents) a press trip announcement for Southern city B&Bs that wants writers with letters of assignment from print publications with “minimum annual circulation of 100,000.”  I thought it was interesting that there was no mention of an online publication as an alternative, with X number of unique visitors per month, X number of email subscribers or some other metric for reach.

I thought this exclusion was short-sighted, and said so.

The response from @gran_tourismo (Lara Dunston and Terence Carter, currently on a long-term worldwide trip sponsored by HomeAway vacation rentals) was that many hoteliers….

“….say they get burned frequently by bloggers who don’t produce goods….Most bloggers can’t demonstrate reach of a [blog] post.” [as compared to the reach of print coverage.]

So, not a great reputation for bloggers out there in the hospitality world that Lara and Terence have seen so far.

Anecdotal, to be sure, but there it is.

Bloggers as Desirable

This evening – also on Twitter – I notice an initiative by @VisitLanai (the Hawaiian island of Lanai’s Visitor Bureau) for a “New Media Artist-in-Residence” program to bring online publishers across the Pacific to experience the island.  First up is my friend Shannon Hurst Lane of the Traveling Mamas. Follow the #VisitLanai hashtag for more.

Now, not 10 minutes after I tweeted about that, a DM (Direct Message – private message on Twitter) popped up on my dashboard from a friend asking me how to get in on the New Media Artist-in-Residence program. 

Here’s the question – while I certainly have my reservations about press trips and fam tours – the fact is that while they ARE work, they are also pretty darned cool when they’re in a cool place (and yo, Hawaii is pretty fab.)

Given the blogger-as-moocher reputation issues raised by Lara and Terence above, who is going to get invites to top-tier places like Hawaii?

I do know this – the Hawaii tourism people know exactly what they have to offer with their beautiful islands, and they will be picky, picky about who they select for invitations to their new media program.  Online publishers who want to go will have to show that they will (unlike what the hotel people complain about) “deliver the goods” and that their online publishing has reach and impact.

Takeaways

If you’re a CVB, DMO or Tourist Board, you’d better know how to evaluate bloggers and their work online.  There are metrics and they can drill down pretty far – further than a lot of specious print circ numbers – but you need to know what you’re looking at with analytics. Do not just invite a blogger to say you invited a blogger, and think you’re now all social media-y and hip.

If you’re a blogger and you want to go on these trips, you’d better be able to pony up some numbers/analytics info about your online presence, and you’d better be ready to say exactly what you plan to “deliver” to your hosts.  PR guy Peter Shankman addressed this tangentially in this post:  Want to get sponsored? You’d better be sponsorable.

I like days that show me two perspectives on online media within 12 hours!

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Thanks very much to marketing expert Simon Salt for some dynamite thoughts in his 3 Myths of Social Media Influence.   The title I’ve given this post pretty much sums up the myths. You should take a sec and click through to read his work….

Simon nails the current “land run” about chasing influential people in social media, and it will get the attention it deserves because if someone like me had written it rather than a marketer, I’d be accused of being “naive” or some such silliness.

I did thoroughly enjoy writing this comment in response:

“Number Three [changes to the mythology that working with influencers is free and so can be counted as earned media] is happening with lightning speed. Many, many of my fellow travel bloggers are well aware of their value to the tourism industry, for example, and a freebie press trip to write a bunch of free coverage for someone else will not cut the mustard much longer, because it does not pay the light bill or put food on the table (emphasis mine.)

Pam Mandel and Gary Arndt, for example, have entered into contractual arrangements with two different tour companies; they’ll be paid to provide content, in addition to having their travel expenses covered (on tour company trips.) I expect to see more and more of this as we go from being seen as “bloggers” (wooo, scary) to being seen as “online publishers” (like that crazy Tina Brown, who went off to launch The Daily Beast and now pwns Newsweek.)

[Note to CVBs, DMOs, Tourist Boards and other tourism organizations: you really ought to be considering this with some of your best local bloggers and online champions.]

To be brutally honest, most mainstream entities wouldn’t give bloggers the time of day when I started [my BootsnAll Family Travel blog] in early 2006. Now, we’re the Flavor of the Month because of all the hard work we did to create content and build online networks. Those who want access to what we’ve worked so hard to build can darn well pay to do so.

And yeah, sorry, but the fact is, you’re late. You could have joined me in my sweatpants and T-shirt at 2 am about five years ago, busting tail to figure this stuff out. Your search for shortcuts to get yourself or your company to where I am now is your problem, not mine.

Do the work. Put in the time. Learn the craft and the space. Build the relationships.”

Some tourism folks need to hear such blunt talk.  I tell you as a blogger because as an educator and consultant, I want you to succeed!

Yes, the possibilities for connecting with us are almost endless. On Tourism Currents we advise you to find and connect with those online who know and love your destination. But, from me in my blogger hat, you must understand why many of us may not exactly fall all over ourselves in response to any mass blogger outreach or other quickie stuff.

One at a time. Person to person.  We’re mostly on your side, really, but we have bills to pay.

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In a previous post, I wrote pretty frankly about how to reach out to bloggers, and what makes us crazy.

Since I still get this question a LOT, it might be time to revisit the issue. Because the answer is simple in concept but somewhat time-consuming and difficult to execute, many won’t follow through, but here we go….

The magic bullets are these, from the perspective of one who has been blogging on various topics for almost five years now:

1)  Interact with bloggers on their turf, which usually means their blog, at a minimum, but often now includes Twitter, possibly Facebook, YouTube or Flickr if they’re an avid photographer.  You “interact” by being yourself, and leaving thoughtful comments on some of their blog posts, or bantering on Twitter, or leaving a comment on a few of their Flickr photos that you like. Be where they are, in their online neighborhoods.

Heck, get some cred and start blogging yourself, like savvy PR, marketing and communications practitioners Kami Huyse, Jason Falls, Liz Strauss, Valeria Maltoni, Tom Martin, Shannon Paul and Aaron Strout.

Don’t just parachute in and out of my email IN box or you’ll get nothing but Delete out of me.

2)  Interact with bloggers offline at the events they like to attend; it’s why tech conferences matter to non-techies.

Consider BlogWorld and New Media Expo, South by Southwest Interactive (SXSWi), BlissDom, SOBCon, BlogHer, travel bloggers at TBEX, the Midwest’s I_Blog Conference plus numerous lower-key gatherings like Social Media Breakfast or local tweetups, Social Media Clubs and hacker groups.

We do that social networking thing IRL (in real life) too.

3)  Build a human relationship BEFORE you start lobbing pitches. Good practitioners have always known this; the social Web doesn’t change the need to “dig your well before you’re thirsty.”

Brands, think long and hard about why you want to “join the conversation” and how you want to connect what you offer and your company’s values with those “influencers” (getting really tired of this hackneyed term) who have painstakingly built independent voices online.

Bloggers, think long and hard before you let your voice and your blog become just another marketing mouthpiece.  Look for mutually beneficial relationships. Pam Mandel built one with TravelWild and several bloggers connected with Gap Adventures as “Wanderers in Residence.”

Want to know the glamorous story of how online influencers got so much, er, influence?

By busting their tails for many hours….often for little or no money in return….back when everyone thought they were nutballs (including most brands)….to create great content, be a helpful resource and do the networking necessary to become known and yes, influential, in the space you now seek to enter.

Welcome to the salt mines; here’s your pick-axe.

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Welcome to the October 20, 2010 edition of the Carnival of Cities blog carnival, where we tour the world in a single blog post.  This is a fun way to find new voices and it can also help with link building and SEO.

Thanks very much to the host of the previous edition, Absolutely the Hague!, and I’ll be the next host on the Perceptive Travel blog on November 3rd.

Submissions are due by noon CST on Tuesday, November 2. Submit to the Carnival using this form – a recent post about any aspect of ONE, single city (or a fair-sized town.)

If you’d like to host a future Carnival edition on your blog (December 1, 15 and 29 are open) please contact me at Sheila “at” sheilascarborough “dot” com. Thanks!

Off we go….

Cities in Europe

Berlin, Germany Karen Bryan presents Berlin’s Haus am Checkpoint Charlie Museum posted at Europe A La Carte Blog, saying, “Written by Amanda Kendle of the Europe a la Carte blogging team”

Novi Sad, Serbia Emm presents Novi Sad: Liberty Square and Town Centre posted at Emm in London, saying, “Once you have visited Novi Sad, Serbia, you will see why it is so easy to fall in love with this beautiful city.”

Paris, France Mary Jo Manzanares presents Paris Pantheon: Finding Where the Bodies Are Buried posted at Traveling with MJ, saying, “History, art, and dead bodies. . . all can be found at the Paris Pantheon.”

Den Haag, the Netherlands Monique Rubin presents Duivenvoorde Castle posted at Absolutely The Hague!.

Lausanne, Switzerland JoAnna presents The Olympic Museum | Lausanne, Switzerland posted at Kaleidoscopic Wandering, saying, “I’m a huge fan of the Olympics, so I was smitten to discover the Olympic Museum in Lausanne, Switzerland. It was sort of like the Hard Rock Cafe of athletics, only way classier. The collection of equipment and memorabilia is worth a visit in and of itself.”

Leeds, West Yorkshire, England Darren Cronian presents Family friendly parks in and around Leeds posted at My Life in Leeds.

Camogli, Italy Keith Jenkins presents The colours of Camogli posted at velvet escape’s blog.

Rotterdam, the Netherlands Arwa Lokhandwala presents Museums in Rotterdam posted at NileGuide Rotterdam, saying, “A 2 day travel guide focusing on a selection of the most interesting museums in Rotterdam depicting the city’s cultural and naval heritage.”

Paris, France Jeanne presents Free Wifi Travel Office Paris – Soul Travelers 3 posted at soultravelers3, saying, “Finding great free wifi travel office in Paris”

Ohrid, Macedonia Karen Bryan presents Partying in Ohrid, Macedonia posted at Top Travel Content Europe, saying, “Based on original post by member 501Places.”

Colmar, France Lana presents Colorful Colmar posted at Monaco and Beyond.

Helsinki, Finland BLOGitse presents photos of the weekend #41 posted at BLOGitse/photos, saying, “Welcome to Helsinki!”

London, England Keith Kellett presents St. Pancras posted at Travelrat’s Travels.

Cities in the Americas

New York, New York USA Jennifer Miner presents Macy’s Thanksgiving Day Parade Route in New York City posted at The Vacation Gals, saying, “Macy’s Thanksgiving Day Parade in NYC is iconic to the holiday. Families with young children may be anxious about the crowds, though; here are some tips regarding the Thanksgiving Day Parade route from a former New Yorker.”

Ottawa, Ontario, Canada sheila gallant-halloran presents Fall Rhapsody in the NCC posted at Sheila Gallant-Halloran, saying, “Ottawa is Canada’s capital city – and we have the NCC (National Capital Commission) keep 90 kms of trails and parks in excellent condition in the nearby Gatineau Park – fall rhapsody”

(more…)