Sheila's Guide To The Good Stuff

Where are the bloggers who might be a good fit for your destination or attraction, and how in the world do you find them, sort them out and connect with them?

How can you best reach out to online publishers who can become champions for you?

We’re offering a dynamite 90 minute webinar to answer those questions!

I’ve been blogging since early 2006, and my Tourism Currents business partner Becky McCray has been publishing online in one form or another since 2003, so we’re pretty well versed in how the community works, what drives bloggers crazy and what kind of outreach can be very successful.

Let us share our hard-won knowledge with you on Thursday, June 30 at 2 pm Central:

Finding Your Online Champions, with Tourism Currents

This one hour and 30 minute webinar plus Q&A will help you find your champions and other digital publishers, connect with them online and off, and increase their support of your destination marketing efforts.

It’s all part of our buildup to the Tourism track at BlogWorld and New Media Expo in Los Angeles, November 3-5 (where a blogger speed-dating session with CVBs and DMOs is on our menu!)

Here is what you will take away from the webinar

1)  Resources and guidance for sifting and finding the right sort of online publishers among the thousands out there.

2)  Tools and techniques for evaluating whether someone is a good fit to work with you.

3)   How to best approach and connect with bloggers and other champions of interest to you.

4)  Why outreach to niche online publishers and smaller audiences may reap bigger dividends for you than trying to chase high-traffic sites and worrying about Klout scores.

Sound good?

The webinar price of $29 includes access to the slides and a recording of the presentation that you can refer to again and again.

Even if you miss the live webinar, you’ll still have access to these items if you’ve registered.

For more information and to register, go here now.

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And now there are four….

In addition to the speakers that I announced in my first post about the BlogWorld and New Media Expo West 2011 Tourism track – the Abilene (TX) CVB and Authentic Seacoast Resorts in Nova Scotia – I’m now very excited to confirm that Caroline Bean from Visit Philadelphia and Brian Matson from Fargo (ND) – Moorhead (MN) CVB will be joining Tourism Currents at this year’s BlogWorld conference in Los Angeles, November 3-5.

I’ve known Caroline for years in my travel blogging hat, and met Brian for the first time in person at last year’s Symposium on Social Media in Tourism (SoMeT.)

Track topics and details coming soon, on this BlogWorld and tourism info page….

Nowhere else can you get social media education specific to tourism and hospitality PLUS the opportunity to connect with 8000+ bloggers and podcasters (we’re planning a blogger/CVB speed dating session, too.)

See you there!

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How to best incorporate bloggers and online publishers into standard press trips/fam tours is an ongoing item of discussion in many tourism circles.

I’m seeing more and more interest by bloggers in constructing individual fams directly with CVBs and DMOs, rather than participating in group tours that don’t represent the sort of travel that they – or their readers – prefer.

Here’s one perspective about press trips from Matt Kepnes (Nomadic Matt) in a travel blogger’s Facebook discussion about press trip pros/cons (quoted with permission:)

“I stopped taking press trips for this reason. I was and still am offered incredible luxury trips but I just can’t take them. It doesn’t mesh with my message. Would I love a luxury trip? Yeah, but I can’t in any good way write about it.

Plus I find press trips to be super-jammed-packed itineraries with little personal time or space to relax or get to know a city. I instead now just work directly with tourism boards to set stuff up. I get to make my own itinerary, stay in hostels, and travel cheap. They don’t care because I am still writing about the destination for them (which is all they care about) and I’m a pretty cheap date…hostels, a train pass, and some city sightseeing cards and I’m good to go. That’s nothing for them.”

Some organizations may see group tours as a more efficient use of resources and time, but this assumes that bloggers need a lot of hand-holding. Many do not; an independent experience makes a lot more sense for them, and will probably result in more compelling and interesting coverage.

Some may say no to your press trip because the timing is off or it’s just a bad fit, but the chances of acceptance and a positive experience are a lot better if the trip matches the person taking it.

Pretty much always true, right?

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Remember how (as Tourism Currents) we set up and ran the first-ever Tourism track at the 2010 BlogWorld online publishing conference?

How we said that you have to go where the geeks are to connect with tech-savvy travelers, and that an event like BlogWorld can supercharge your destination marketing?

And how psyched we were last year to have co-facilitators with us from the Seattle CVB, the Pensacola (FL) CVB, the Beaumont (TX) CVB and meetings expert Jeff Hurt?

Well, in case you haven’t already heard us cheering about it on Facebook or Twitter, we have two confirmed speakers joining us for this year’s Tourism Track at BlogWorld and New Media Expo West, in Los Angeles CA, November 3-5, 2011 (yes, it’s moved from Las Vegas.)

Shanna Smith Snyder from the Abilene TX CVB (a 2011 Texas Social Media Award winner!) and Doug Anweiler from Authentic Seacoast Resorts in Nova Scotia will join us to help teach you more effective use of social media in your destination and hospitality marketing.

We’re also planning on a speed-dating session between our tourism attendees and some of the 8000+ bloggers and online publishers who go to BlogWorld.

Other co-facilitators will be announced soon!

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Although he couldn’t come in person to last year’s TBEX in New York (Travel Blog Exchange conference for travel bloggers – the sold-out 2011 TBEX is in Vancouver) I’ve never forgotten the “remote presentation” created by Brett the Amtrekker.

He’s on a quest to accomplish a big ol’ bucket list of experiences, and since he was on the road in Idaho at the time of the TBEX event, he sent us a video to show us how to do better travel video. Makes sense, right?

Notice the variety of camera angles, the editing down to make it as punchy as possible, that it happily breaks the “Video Must Be Under Two Minutes” diktat, the variation between distant shots and close up, the discussion of viral video mythology….really good information presented in a fun, engaging way.

Here’s what’s cool – he shot the whole thing by himself.

Brett sitting on a tree trunk talking? He set up a tripod for his camera, spoke the lines he’d planned for the video, then with editing software he cut back and forth, closeup and further away.  Everything else, the other clips, were pulled off of his hard drive (or wherever he stores them) and inserted in around his monologue.

Here’s the direct link to the Amtrekker travel video how-to video on YouTube.

Note:  I’ve started this Travel Post Friday series since I’ve now stepped away from my longstanding commitment to the BootsnAll Family Travel Blog. If you like it, there’s more of my travel work on the Perceptive Travel Blog.

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Two observations bracketing my day today:

Bloggers as Moochers

This morning on Twitter, I noted (tweeting as @TourismCurrents) a press trip announcement for Southern city B&Bs that wants writers with letters of assignment from print publications with “minimum annual circulation of 100,000.”  I thought it was interesting that there was no mention of an online publication as an alternative, with X number of unique visitors per month, X number of email subscribers or some other metric for reach.

I thought this exclusion was short-sighted, and said so.

The response from @gran_tourismo (Lara Dunston and Terence Carter, currently on a long-term worldwide trip sponsored by HomeAway vacation rentals) was that many hoteliers….

“….say they get burned frequently by bloggers who don’t produce goods….Most bloggers can’t demonstrate reach of a [blog] post.” [as compared to the reach of print coverage.]

So, not a great reputation for bloggers out there in the hospitality world that Lara and Terence have seen so far.

Anecdotal, to be sure, but there it is.

Bloggers as Desirable

This evening – also on Twitter – I notice an initiative by @VisitLanai (the Hawaiian island of Lanai’s Visitor Bureau) for a “New Media Artist-in-Residence” program to bring online publishers across the Pacific to experience the island.  First up is my friend Shannon Hurst Lane of the Traveling Mamas. Follow the #VisitLanai hashtag for more.

Now, not 10 minutes after I tweeted about that, a DM (Direct Message – private message on Twitter) popped up on my dashboard from a friend asking me how to get in on the New Media Artist-in-Residence program. 

Here’s the question – while I certainly have my reservations about press trips and fam tours – the fact is that while they ARE work, they are also pretty darned cool when they’re in a cool place (and yo, Hawaii is pretty fab.)

Given the blogger-as-moocher reputation issues raised by Lara and Terence above, who is going to get invites to top-tier places like Hawaii?

I do know this – the Hawaii tourism people know exactly what they have to offer with their beautiful islands, and they will be picky, picky about who they select for invitations to their new media program.  Online publishers who want to go will have to show that they will (unlike what the hotel people complain about) “deliver the goods” and that their online publishing has reach and impact.

Takeaways

If you’re a CVB, DMO or Tourist Board, you’d better know how to evaluate bloggers and their work online.  There are metrics and they can drill down pretty far – further than a lot of specious print circ numbers – but you need to know what you’re looking at with analytics. Do not just invite a blogger to say you invited a blogger, and think you’re now all social media-y and hip.

If you’re a blogger and you want to go on these trips, you’d better be able to pony up some numbers/analytics info about your online presence, and you’d better be ready to say exactly what you plan to “deliver” to your hosts.  PR guy Peter Shankman addressed this tangentially in this post:  Want to get sponsored? You’d better be sponsorable.

I like days that show me two perspectives on online media within 12 hours!

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In a previous post, I wrote pretty frankly about how to reach out to bloggers, and what makes us crazy.

Since I still get this question a LOT, it might be time to revisit the issue. Because the answer is simple in concept but somewhat time-consuming and difficult to execute, many won’t follow through, but here we go….

The magic bullets are these, from the perspective of one who has been blogging on various topics for almost five years now:

1)  Interact with bloggers on their turf, which usually means their blog, at a minimum, but often now includes Twitter, possibly Facebook, YouTube or Flickr if they’re an avid photographer.  You “interact” by being yourself, and leaving thoughtful comments on some of their blog posts, or bantering on Twitter, or leaving a comment on a few of their Flickr photos that you like. Be where they are, in their online neighborhoods.

Heck, get some cred and start blogging yourself, like savvy PR, marketing and communications practitioners Kami Huyse, Jason Falls, Liz Strauss, Valeria Maltoni, Tom Martin, Shannon Paul and Aaron Strout.

Don’t just parachute in and out of my email IN box or you’ll get nothing but Delete out of me.

2)  Interact with bloggers offline at the events they like to attend; it’s why tech conferences matter to non-techies.

Consider BlogWorld and New Media Expo, South by Southwest Interactive (SXSWi), BlissDom, SOBCon, BlogHer, travel bloggers at TBEX, the Midwest’s I_Blog Conference plus numerous lower-key gatherings like Social Media Breakfast or local tweetups, Social Media Clubs and hacker groups.

We do that social networking thing IRL (in real life) too.

3)  Build a human relationship BEFORE you start lobbing pitches. Good practitioners have always known this; the social Web doesn’t change the need to “dig your well before you’re thirsty.”

Brands, think long and hard about why you want to “join the conversation” and how you want to connect what you offer and your company’s values with those “influencers” (getting really tired of this hackneyed term) who have painstakingly built independent voices online.

Bloggers, think long and hard before you let your voice and your blog become just another marketing mouthpiece.  Look for mutually beneficial relationships. Pam Mandel built one with TravelWild and several bloggers connected with G Adventures as “Wanderers in Residence.”

Want to know the glamorous story of how online influencers got so much, er, influence?

By busting their tails for many hours….often for little or no money in return….back when everyone thought they were nutballs (including most brands)….to create great content, be a helpful resource and do the networking necessary to become known and yes, influential, in the space you now seek to enter.

Welcome to the salt mines; here’s your pick-axe.

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Welcome to the October 20, 2010 edition of the Carnival of Cities blog carnival, where we tour the world in a single blog post.  This is a fun way to find new voices and it can also help with link building and SEO.

Thanks very much to the host of the previous edition, Absolutely the Hague!, and I’ll be the next host on the Perceptive Travel blog on November 3rd.

Submissions are due by noon CST on Tuesday, November 2. Submit to the Carnival using this form – a recent post about any aspect of ONE, single city (or a fair-sized town.)

If you’d like to host a future Carnival edition on your blog (December 1, 15 and 29 are open) please contact me at Sheila “at” sheilascarborough “dot” com. Thanks!

Off we go….

Cities in Europe

Berlin, Germany Karen Bryan presents Berlin’s Haus am Checkpoint Charlie Museum posted at Europe A La Carte Blog, saying, “Written by Amanda Kendle of the Europe a la Carte blogging team”

Novi Sad, Serbia Emm presents Novi Sad: Liberty Square and Town Centre posted at Emm in London, saying, “Once you have visited Novi Sad, Serbia, you will see why it is so easy to fall in love with this beautiful city.”

Paris, France Mary Jo Manzanares presents Paris Pantheon: Finding Where the Bodies Are Buried posted at Traveling with MJ, saying, “History, art, and dead bodies. . . all can be found at the Paris Pantheon.”

Den Haag, the Netherlands Monique Rubin presents Duivenvoorde Castle posted at Absolutely The Hague!.

Lausanne, Switzerland JoAnna presents The Olympic Museum | Lausanne, Switzerland posted at Kaleidoscopic Wandering, saying, “I’m a huge fan of the Olympics, so I was smitten to discover the Olympic Museum in Lausanne, Switzerland. It was sort of like the Hard Rock Cafe of athletics, only way classier. The collection of equipment and memorabilia is worth a visit in and of itself.”

Leeds, West Yorkshire, England Darren Cronian presents Family friendly parks in and around Leeds posted at My Life in Leeds.

Camogli, Italy Keith Jenkins presents The colours of Camogli posted at velvet escape’s blog.

Rotterdam, the Netherlands Arwa Lokhandwala presents Museums in Rotterdam posted at NileGuide Rotterdam, saying, “A 2 day travel guide focusing on a selection of the most interesting museums in Rotterdam depicting the city’s cultural and naval heritage.”

Paris, France Jeanne presents Free Wifi Travel Office Paris – Soul Travelers 3 posted at soultravelers3, saying, “Finding great free wifi travel office in Paris”

Ohrid, Macedonia Karen Bryan presents Partying in Ohrid, Macedonia posted at Top Travel Content Europe, saying, “Based on original post by member 501Places.”

Colmar, France Lana presents Colorful Colmar posted at Monaco and Beyond.

Helsinki, Finland BLOGitse presents photos of the weekend #41 posted at BLOGitse/photos, saying, “Welcome to Helsinki!”

London, England Keith Kellett presents St. Pancras posted at Travelrat’s Travels.

Cities in the Americas

New York, New York USA Jennifer Miner presents Macy’s Thanksgiving Day Parade Route in New York City posted at The Vacation Gals, saying, “Macy’s Thanksgiving Day Parade in NYC is iconic to the holiday. Families with young children may be anxious about the crowds, though; here are some tips regarding the Thanksgiving Day Parade route from a former New Yorker.”

Ottawa, Ontario, Canada sheila gallant-halloran presents Fall Rhapsody in the NCC posted at Sheila Gallant-Halloran, saying, “Ottawa is Canada’s capital city – and we have the NCC (National Capital Commission) keep 90 kms of trails and parks in excellent condition in the nearby Gatineau Park – fall rhapsody”

(more…)

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(This is a guest post by Jody Halsted about a cool conference in Iowa that is all about connecting and educating Midwest bloggers. I followed the conference hashtag on Twitter during last year’s version of it and was impressed, so I asked Jody to tell us a little bit more about it.)

In an effort to change the perception of the Midwest from a place to get away from to a place to explore and discover, the Destination Midwest event at the I_Blog Conference (update – now called the Social Technology Conference) will bring together Midwest bloggers and Midwest destinations for an evening of (virtual) travel, networking and the opportunity for mutually beneficial relationships!

According to the 2010 Ypartnership/Harrison Group 2010 Portrait of American Travelers, “1 in 4 family travel planners consult a blog before booking” a vacation.  According to the Edelman Trust Barometer 2010, people trust “people like them” more than TV news, search engines, and newspapers.

Blogs create community, build friendships and foster relationships. In our ever-increasingly connected world, a good blog will open your eyes to a world you never imagined and lead you places you never knew you wanted to visit!

Blogging has grown to include more than just written words on a page and is now the center of the social media wheel.  By utilizing images, video techniques, Twitter, Facebook, FourSquare and Gowalla – just to name a few – a blogger can become a tour guide, travel resource, location expert and handy reference.

The Ypartnership/ Harrison Group study also shows that family travelers are more likely to have taken a vacation in their local area as an alternative to vacationing in a destination that would have required traveling a greater distance.  By connecting with bloggers within a day’s drive from your destination, you will reach their local audience and increase your chances of being the “local area” vacation of their readers.

The Destination Midwest event at the I_Blog Conference takes place Saturday, November 6 from 6-10pm.  Space is limited to 20 destinations; cost is $250 per destination.

Update: Please visit http://socialtechnologyconference.com/ for more information on the 2012 event, or contact Jody Halsted via email (jody@iblogconference.com), Twitter (@SocialTechConf and @iatraveler) or by phone at 515-707-6547.

If your destination is interested in learning more about social media, conference tickets are available at a discount for participants in Destination Midwest.

Note: Jody Halsted is working very hard to change the perception of the Midwest from a place to get away from to a place to explore and discover through her website Family Rambling and articles she writes for other travel publications.  She loves to work with destinations and share the unique adventures that are found only in the Midwest.  As an example, she worked with the St. Louis CVC last summer; you can see the series she wrote about it here: http://familyrambling.com/index.php/exploring-st-louis/usa.

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(In our Tourism Currents course – which is now open to new enrollments! – we call your online fans and supporters “online champions.” Please join us to find out more about using social media tools for connecting with visitors.)

Spend some time in the online world, and you’ll rapidly discover that those “online influencers” who all the marketing folks are chasing are only a part of the digital communications story.

Even worse, tourism PR and marketing is often fixated only on travel bloggers because they see them as an alternative to something they’re familiar with: print travel writers. They do not appreciate the possibilities offered by niche blogs, or the Long Tail’s impact on travel.

If you look beyond the Hype-o-Meter, there are plenty of people who blog sporadically, if at all, but have a significant online presence in other ways….

• Photography with Flickr
• Video on YouTube or Vimeo
• Podcasting on iTunes or Blog Talk Radio
• On Facebook
• On Twitter

There are even people who are active and engaged in old-school forums and bulletin boards, like this forum on geocaching (and geocachers love to travel to new places to look for stuff.)

If you scoop them all up and dump them in one big “blogger” category like some of your less-savvy marketing peers are doing, you won’t have a complete picture of how to find those online champions.

Be smarter than that; have a more complete picture of the online space where you’re trying to compete for attention.

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