Sheila's Guide To The Good Stuff

A follow-up to my earlier post about not getting an HD video camera till you know what you’re getting into….

I have been practically welded to my tripod (a three-legged Sunpak 6060) for the last few weeks as I’ve shot video (and still photos to incorporate into those videos) for a client CVB.

There is no question that it has enhanced my good shots and totally saved several otherwise crummy ones.

Before you shoot another frame of any visual digital medium, go get a tripod.  Your viewers will thank you.

For those of you who are interested in really ramping up your blogging skills, I’ll be participating in a Webinar next week called the Girlfriend’s Guide to the Business of Blogging.

Conference organizer Debbie Lawrence saw me on Twitter – I don’t shut up much there, either  - and was kind enough to invite me to speak.

There are lots of sessions, all online, across three days (Tuesday, December 8 through Thursday, December 10) all for only US$15.  You can even earn a free ticket through their affiliate program.

Speakers include Michael Martine (Remarkablogger) Julie Gallaher (travel site Things You Should Do) a TweetNote keynote by Charles J. Orlando (he’ll be talking about “How to Build a Sustainable Brand from Scratch—for Less Than $250/mo”) and a lively bunch of others.

My speaking session is scheduled for Thursday, December 10 at 9 am EST (yes, that’s 8 am my time in Texas. Blargh. I hope my coffee is strong!)

It’s called “Let’s Get Visual: How Flickr and YouTube Can Amp Up Your Blog.”

We’ll talk about shooting basic video with a Flip camera or using the video function on most digital cameras, minor editing using software like Microsoft’s MovieMaker (which comes with most PCs) and then uploading to YouTube and embedding back in a blog post. We’ll also discuss the importance of images to the power of your blog’s content, and ways to find great photos through the Creative Commons alternative copyright on the Flickr photo-sharing site. Finally, and very important for human and Google-y search, we’ll talk about how to title, describe and tag both videos and photos so that they can help drive traffic to your blog.

You can read more about Flickr in my guest post Every Picture Tells A Story on the Girlfriend’s Guide blog, and I hope you have time to attend some or all of the webinar sessions. I think it’s a ton of good information for an incredible price, and even better, a portion of the proceeds go to the American Stroke Association in honor of blogger Anissa Mayhew, who recently suffered a devastating stroke.

See you next Thursday?

What do people who live and breathe travel have to say about Twitter?

Look no further than a recent survey of members of the Travel Insights 100.

It’s a group of 100 travel writers, bloggers and thought leaders across eight travel categories, and yes, I am honored to be a part of the 100, a wonderful project co-sponsored by Tips From the T-List, the BootsnAll Travel Network and UpTake.

So, what do we think about Twitter?

Bottom line: it is here to stay, and we like it for finding travel tips, deals, information and connections, insider tips and recommendations and sometimes to connect with Twitterers in the places where we travel.

37 – 39% of us recommended that consumers use Twitter to follow the hotel where they will be staying, and follow the destination management organization/company (or CVB) to learn about the destination.  Don’t you think that percentage should be higher? I do.

How do we decide who to follow?

As fellow 100 member Vera Marie Badertscher pointed out in her analysis post about the results:

“When asked how they decide who to follow, NO ONE said they follow only those that they know.  Twitter is a place to break new ground and find out about new things….They are looking for intelligent people with interesting posts.”

Most respondents aren’t just looking for tweets about travel, but some want only that information. We’re a diverse group with diverse interests, like any bunch of humans. One respondent said, “I follow people who seem interesting” but another said, “Must be 90% tweeting about travel.”

To each their own on Twitter. Do your thing and be yourself; those who don’t like it, don’t have to follow you.

When asked who others should follow on Twitter, this is what I said (we could only pick 5 and there are a ton of others who are worthy, too….)

***  @Marilyn_Res because she casts a wide net & works for a magazine I love (National Geographic Traveler.)
***  @nerdseyeview because she writes like she talks, which is a great compliment.
***  @WyomingTourism because they sell their destination with poetic thoughts.
***  @SeattleMaven because she sounds like your best friend who just happens to PWN the city of Seattle.
***  @CoffeeGroundz because you need an awesome coffee shop and wine bar in Houston TX.

What we tweet about varies as well – travel industry news, our latest blog post, links we like, general travel and event information. My favorite summary from one of the 100 was, “Is it a 140 character postcard? If so, it’s on.”

What did I say about what I tweet as @SheilaS? “People get (mostly) the Whole Me, and I’m chatty.”

I also tweet as @TourismCurrents and @FreelanceAustin, and I try to keep those tweets specifically focused on their respective topics: tourism/social media and freelance tips/opportunities.

Don’t over-analyze it, though.

The other day I was reading this excellent interview with the guys who do social media outreach for New York’s Roger Smith Hotel (@RSHotel on Twitter) and one of the two hoteliers said:

“I did a sort of Twitter 101 course for a bunch of hotels in the region and I said, “Reach out to this person. Ask them if they’re coming in this weekend. Ask them what they’ve got planned.”  I could see them [the audience members] cringing. “I don’t know if I could say that or do that.”

OK, come on, you’re in the tourism and hospitality business and you don’t know how to interact with customers?  Of course you do; that’s your bread and butter! With Twitter and other social media tools, it’s simply digitized and has an incredible reach that you’ve never had before.

Want to dig in further about what the 100 say regarding Twitter? Here’s a SlideShare presentation with more of the results:

Travel Insights 100 Media Page.

This may be stating the obvious for many, but I’m seeing the same problem so often that there’s obviously a disconnect….

If your tourism organization is participating in social media sites like Twitter, Facebook, YouTube, etc., do not forget to put a prominent link to those on your main destination Web site.

Give your eager and enthusiastic customers multiple ways to find you, connect with you and talk about you.

Yes, I know that Web site real estate is a precious thing, and you may have to break some “personal rice bowls” to make this happen (meaning things can get political, your Webmaster may not want to give space/links to other platforms, etc.,) but here’s why you want to do it….

For example, when someone becomes a Fan of your state tourism Facebook page, a note to that effect goes onto that individual’s personal Profile page.  This means that all of, say, “Susie Smith’s” Facebook friends can see that she just became a Fan of XYZ state.  Some of them may click through to see what you’re all about, because they trust Susie and are interested in her interests.

Result? More eyeballs are seeing what your destination has to offer.

Here’s a Web site to emulate:  Discover Ohio.

Their state tourism organization is on Twitter at @DiscoverOhio, they have an Ohio Flickr Group for photo-sharing, an Ohio YouTube channel and here’s the Ohio Tourism Facebook page.

You know what’s really great? The logo links (widgets) for all of those social media sites are clearly displayed on the right-hand side on the front page of the main Ohio tourism Web site.

It makes it a no-brainer for Ohio enthusiasts to click through, connect and communicate with Ohio tourism in at least four different places. That’s how you can seem to be “everywhere.”

Make it easy to connect.  Make it easy for your visitors (and your residents) to talk with you and about you.

That’s just good destination marketing, right?

Who else would you recommend for providing multiple ways to connect?  I’d love to read about them in the comments below.

(Oh, and one more thing I don’t see often enough – give me easy access to some images from your destination. See that Lake Erie lighthouse up there at the top of the post? Discover Ohio made it easy for me to use, as long as I gave them credit. They have a simple-to-find free images page for media on their Web site. Thank you, Ohio!)

The publication of my Social Media and Tourism ebook yesterday marked the start of an exciting business collaboration with Oklahoma-based entrepreneur and small town business expert Becky McCray.

We are going to work together as speakers, trainers and consultants, showing others how to use social media for economic development.

There are a number of ideas and products in the works including interactive training packages and possibly paid membership to a Web-supported community.

Here at the beginning, Becky will focus largely on small town entrepreneurship and I’ll focus on what we call “Tourism 2.0″ – how travel and tourism can use social media tools to raise awareness of their destinations.

We see them as part of a greater economic development whole for any size of town or city, anywhere.

As a small town entrepreneur herself, Becky noticed lately that many “Shop Local” campaigns seemed to be targeted to larger cities, and she had specific ideas about how to execute such a project in a small town.

Being Becky, she went ahead and wrote the book on it:  a step-by-step guide to starting a “Shop Local” campaign in a small town.   I recommend it for any business person, especially in this tough economy.

I assure you that as we launch the rest of our business, you’ll hear about it on this blog, from me on Twitter or from @BeckyMcCray on Twitter.

Thanks for your support!